The provision of goods & services by Special Industrial Specialized is subject to availability.  In cases of unavailability, Specialized Industrial Supplies will refund the customer in full within 14 days.

If the customer is not completely satisfied with their purchase or would like to make and exchange, they need to return the product to our store at their own expense in its original packaging with a covering letter detailing the reasons for returning the product and their contact details. Returns or exchanges are accepted within 14 days of purchase.  Returns and refunds will not be accepted for used products. Specialized Industrial Supplies will cover the shipping fees for the return of defective items.

Returns can be sent to the following address:

Specialized Industrial Supplies cc

50 Entombeni Drive

Amanzimtoti

4126

0027 31 903 4568

Cancellation of an online order will be fully refundable if cancelled prior to shipping.  If the product has been shipped the customer must return the item to Specialized Industrial Supplies at their cost within 14 days of purchase date in order to receive a refund.  If the product is factory damaged Specialized Industrial Supplies will fully refund the product cost.  Refunds will be credited to the payment card.  Shipping charges will not be refunded.